This location has a positive reputation with clients and received high ratings, mostly due to their hard work and dedication to the dogs. Staff is described as kind, compassionate, and passionate about the mission. The facility is clean, and the dogs are well-cared for and loved. However, some clients reported experiencing difficulties in communication, such as ignored calls, texts, and messages. Moreover, one client mentioned an issue with fleas on a dog without prior disclosure, and another reported an unpleasant experience with a volunteer's behavior. The staff seems to be doing their best, but there might be some organizational issues that need to be addressed to maintain high standards.