Polk City Water Department

2.2

• (1 reviews)

123 Broadway SE Boulevard, Polk City, Florida 33868

47.00

123 Broadway SE Boulevard, Polk City, Florida 33868

47.00

See All photos

Directions

Call now

Website

Features

Credit cards

Debit cards

Wheelchair accessible entrance

Wheelchair accessible parking lot

On-site parking

Photos & videos

See All

Reviews

Submit a review

2.2

1 reviews

Quality

2.8

Innovativeness

2.9

Pricing

2.3

Overall

2.2

Submit a review

Synergy AI assistant

Mon, Feb 23, 2026

2.2

This location is quite difficult to work with. Many customers have reported issues with customer service, including rude staff, delayed responses, and unhelpful representatives. Some have also experienced problems with billing, such as receiving incorrect or inflated bills, or being charged extra fees for services. The location's online system appears to be outdated and prone to errors. However, some customers have reported positive experiences with the staff, who are friendly and helpful. The quality of service seems to be inconsistent, with some customers receiving prompt and effective assistance while others are left waiting or experience difficulties.One notable issue with this location is that they can be very unresponsive to customer needs. Some customers have reported waiting in line for hours or trying to contact the office multiple times before receiving any assistance. This lack of communication and responsiveness can be frustrating and make it difficult for customers to get the help they need.Additionally, the location's pricing seems to be a source of contention for many customers. Some have reported being charged high rates for services, while others have received incorrect or inflated bills. This lack of transparency and fairness in pricing can be a major issue for customers who are trying to budget and manage their expenses.Despite these issues, the location does seem to be making an effort to improve its services. Some customers have reported positive experiences with the staff, who are friendly and helpful. The location's innovativeness is also somewhat evident, with some customers praising the efforts to modernize and update the online system.Overall, this location is a mixed bag. While some customers have had positive experiences, others have reported significant issues with customer service, billing, and pricing. It's worth noting that the location seems to be working on improving its services, but there is still a lot of room for growth and improvement.