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Pointe at Carrollwood
4.51
4.51
Overview
Pointe at Carrollwood in Tampa, FL offers 1, or 2 bedroom apartments for rent. Browse the gallery, explore amenities, and get more information on availability today.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Dogs allowed
Fitness center
Swimming pool
Outdoor Space
Pets welcome
Dog park
In-unit washer/dryer
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Overall
Pricing
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Pointe at Carrollwood is a relatively good apartment complex located at Building 4949, Marbrisa Dr Drive, Tampa City. The staff is friendly and helpful, with a few notable standouts, including Ashley, Hara, and Delfi, who consistently receive praise for their excellent customer service. The maintenance team, including Tony, Miguel, and Evelio, is also highly regarded for their prompt and professional service.
However, there have been some issues with communication and responsiveness from the office staff. Some residents have reported difficulties getting in touch with management or receiving timely responses to their concerns.
One major concern is the issue of pests and rodents, with some residents reporting cockroaches and raccoons in the complex. Additionally, some apartments have been found to have mold and leaks, which has caused inconvenience and distress for some residents.
Despite these issues, many residents have expressed satisfaction with the amenities and services provided by the complex. The pool area is a popular spot, and the community events are well-attended and enjoyable.
The pricing is generally considered reasonable, with some residents finding it to be a good value for the amenities and services provided.
Some suggestions for improvement include better communication and responsiveness from the office staff, more effective pest control measures, and more frequent maintenance and repairs to address the issues mentioned above. Overall, Pointe at Carrollwood is a decent option for those looking for an apartment complex in the area, but it's essential to weigh the pros and cons carefully before making a decision.
One issue that stands out is the lack of responsiveness and communication from the office staff, which can be frustrating for residents who need help or have concerns.
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