The bank is conveniently located on US Hwy 19 N Street in Palm Harbor City, making it easily accessible by car. The building is wheelchair accessible, and the entrance is also wheelchair accessible. Onsite services are available, making it a one-stop-shop for banking needs. However, the bank has inconsistent hours, with the branch being closed on Thursdays and Saturdays. The working hours can be unpredictable, and it's essential to check the hours before visiting. Unfortunately, there have been issues with ATMs being non-functional, causing inconvenience to customers. Despite this, the bank has a strong customer service team, with staff like Sandy and Lynne going above and beyond to help customers. They are friendly, professional, and make an effort to resolve issues efficiently. Overall, the bank has a good reputation, but it's essential to be aware of the potential issues with ATMs and working hours.