This PNC Bank branch has both good and bad experiences depending on who you talk to. While some customers praise the staff's professionalism and helpfulness, others have had poor experiences with the manager's unhelpfulness and the bank's policies. The branch's accessibility is a plus, with a wheelchair-accessible parking lot and entrance. However, the limited hours of operation, especially on Thursdays and Saturdays, may be inconvenient for some customers.Some customers have reported issues with the bank's customer service, including being bounced from department to department and not receiving help with their problems. Others have complained about the bank's policies and fees, such as the cost of getting a cashier's check or money order. On the other hand, some customers have had very positive experiences with this branch, praising the staff's friendliness and efficiency. They appreciate the fact that the staff knows their names and provides good service.Overall, this PNC Bank branch seems to be hit-or-miss, with some customers having great experiences and others having poor ones. It's essential to weigh the pros and cons before making a decision about banking with this location.The wheelchair-accessible parking lot and entrance are definite advantages, but the limited hours of operation and issues with customer service and policies may be drawbacks for some customers.