Tampa Bay
PNC Bank
59.84
59.84
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Drive-through
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Innovativeness
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Quality
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This location of PNC Bank has a mixed reputation among customers. The working hours are limited, which might be inconvenient for some people. The bank has a wheelchair-accessible parking lot and entrance, making it accessible to people with disabilities. However, some customers have reported poor customer service, with long wait times on the phone and unhelpful representatives. One customer had a particularly bad experience with a banker who allegedly took advantage of an elderly woman by locking up a significant portion of her money in CDs.On the other hand, some customers have reported positive experiences with the bank, praising the helpfulness of staff members like Stephanie and Nate Carroll. However, these positive experiences seem to be exceptions rather than the rule.The bank has a drive-through service option, which can be convenient for customers who need to access their accounts quickly. However, the bank's policies and procedures can be confusing and inconsistent, as reported by one customer who had to deal with a long and complicated process to refinance their mortgage.Overall, this location of PNC Bank seems to be struggling with providing consistent and high-quality service to its customers. While some customers have reported positive experiences, many have reported significant problems with customer service, accessibility, and overall quality of service.
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Hours
Closed
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Categories
Financial Services
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