Tampa Bay
PNC Bank
64.74
64.74
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Drive-through
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Overall
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This PNC Bank branch in Venice, Florida, has received mixed reviews from customers. The branch has a wheelchair-accessible parking lot and entrance, making it easily accessible to everyone. However, the availability of onsite services and drive-through options may be limited during certain hours, such as on Thursdays when the branch is closed.One major issue at this branch is the inconsistent quality of service. While some customers have reported friendly and knowledgeable staff, others have experienced rude and unprofessional behavior from tellers and managers. This inconsistency may be due to understaffing or inadequate training.Regarding pricing, it appears that this branch charges relatively high fees for certain services, such as cashing checks. Some customers have reported being charged $14 to cash a check, which is higher than what they would pay at other banks.In terms of innovativeness, there is no information available to assess this aspect of the branch.Overall, while some customers have had positive experiences at this branch, others have been disappointed by the poor quality of service and high fees. To improve, the branch could focus on providing consistent, friendly, and knowledgeable service to all customers.The branch is open Monday to Friday from 9 am to 6 pm, and Saturday from 9 am to 1 pm. However, it is closed on Sundays and Thursdays.It's worth noting that there have been several instances of rude and unprofessional behavior from staff members, including a teller who refused to accept a check because the customer's name was not on the account, and another who was condescending and unhelpful.
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