PNC Bank

2.2

• (1 reviews)

3275 University Parkway, Sarasota, Florida 34243

42.16

3275 University Parkway, Sarasota, Florida 34243

42.16

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Wheelchair accessible seating

Onsite services

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Reviews

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2.2

1 reviews

Quality

2.0

Overall

2.2

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Synergy AI assistant

Tue, Feb 24, 2026

2.2

The branch is situated in a convenient location, at Building 3275, University Pkwy Parkway, Sarasota City. The address is easy to find, and the branch is accessible by car, with wheelchair-accessible parking lot and entrance. The staff is also wheelchair accessible. Despite the convenient location, the branch's overall performance is a letdown. The bank offers onsite services, but the branch is only open from Monday to Friday, with reduced hours on Wednesday. There is no service on Thursday, Saturday, or Sunday. This limited schedule can be frustrating for customers who need to conduct banking on their day off or during evenings. One major issue is the lack of customer service. Many customers have reported difficulty in reaching the branch by phone, with some waiting for an extended period before being disconnected. This makes it challenging for customers to schedule appointments or resolve issues. Some customers have also expressed disappointment with the branch's decision to move to digital-only services, which has resulted in the elimination of teller windows and drive-up services.Another issue is the inconsistent and often poor experience with the branch staff. While some customers have reported pleasant interactions, others have encountered rude and unhelpful staff. This inconsistency can be unsettling for customers who are seeking reliable banking services. Pricing information is unavailable, which may raise concerns for customers who are budget-conscious. It is unclear whether the bank offers competitive rates and fees.The branch appears to be behind in terms of innovativeness, lacking in features and services that other banks may offer. The elimination of teller windows and drive-up services may be seen as a step backward in customer convenience. However, some customers have praised the helpful staff, but these experiences are not widespread. Overall, this branch falls short in several areas, making it a less-than-ideal choice for banking needs.