This branch of PNC Bank has a poor overall rating, with many customers expressing frustration with their experiences. The quality of service is also a concern, with some reviewers describing the staff as unfriendly and unhelpful. Many customers have reported issues with long wait times, unresponsive staff, and a general lack of concern for customer needs. Some reviewers have also mentioned that the bank's systems are frequently down or unresponsive, making it difficult to conduct transactions. One reviewer reported being told to pay a 2% fee to cash a PNC Bank check, which is a high fee for a basic banking service. Overall, it seems that this branch of PNC Bank needs to improve its customer service and attention to detail in order to provide a better experience for its customers.