PNC Bank

3.5

• (1 reviews)

8351 N Dale Mabry Highway, Tampa, Florida 33614

4.06

8351 N Dale Mabry Highway, Tampa, Florida 33614

4.06

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

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Reviews

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3.5

1 reviews

Pricing

3.9

Innovativeness

3.2

Quality

3.4

Overall

3.5

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Synergy AI assistant

Tue, May 26, 2026

3.5

This PNC Bank branch located in Tampa, Florida, on N Dale Mabry Hwy, offers a range of financial services to its customers. The building itself is wheelchair accessible, both in terms of parking and entrance. Clients can take advantage of onsite services at their convenience. However, it is crucial to note that the working hours are not available on Thursdays and Sundays.The online reviews and feedback from clients indicate a mixed experience at this branch. While some reviewers praise the staff for their professionalism, helpfulness, and friendliness, others express disappointment and frustration with the customer service they received.The consistent issue seems to be the inconsistent quality of service from one staff member to another. Some reviewers mention receiving excellent service from specific employees, such as Arianni González and Mari Carrera, who were patient, knowledgeable, and helped them with their concerns. On the other hand, others report receiving rude and unprofessional treatment from certain staff members, including one reviewer who specifically mentioned Ivelisse Phadke, citing discriminatory and xenophobic behavior.It is worth noting that a few reviewers have mentioned issues with the branch's mobile app and online banking services. However, these concerns are not directly related to the physical branch itself but rather to its digital offerings.In terms of pricing, it seems that PNC Bank's fees and rates are competitive with other financial institutions, as one reviewer noted that they would not change banks despite being with PNC for over three decades.In summary, this PNC Bank branch has its strengths and weaknesses. While some reviewers have had excellent experiences with the staff and services, others have been disappointed by the inconsistent quality of service and some staff members' behavior.