Tampa Bay
PNC Bank
23.67
23.67
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
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This location is a great place to visit for your banking needs. The staff is very friendly and welcoming, with most customers having a positive experience. They are helpful and accommodating, with several employees going above and beyond to assist customers. Many customers have reported having their banking needs met quickly and efficiently. However, a few customers have had issues with wait times and difficulty getting assistance. Some customers have reported long wait times, with one customer even waiting on the phone for 20 minutes without getting an answer. Additionally, a few customers have mentioned that the branch can be understaffed at times, making it difficult to get help when needed. Overall, the location has a lot to offer, but there can be some room for improvement in terms of staffing and wait times. The parking lot is wheelchair accessible, and the branch is open during reasonable hours, making it a convenient option for many customers. The branch has a large lobby with multiple offices for private banking needs, and they even offer free cookies and bottled water to customers. One notable mention is the lack of a consistent manager at the branch, which can lead to some inconsistencies in customer service.
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