Tampa Bay
PNC Bank
17.96
17.96
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Drive-through
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The reviewed business is a PNC Bank location at 1715 Bruce B Downs Blvd, Wesley Chapel. This location offers various services, including onsite banking, drive-through services, and wheelchair accessibility. The working hours are set from Monday to Friday from 9 am to 6 pm, Saturday from 9 am to 1 pm, and closed on Thursdays and Sundays.The majority of the feedback from customers is positive, praising the friendly and helpful staff, efficient services, and professional atmosphere. Many reviewers have mentioned specific employees who went above and beyond to assist them with their banking needs. On the other hand, some reviewers have raised concerns about the lack of an accessible ATM, inconvenient working hours, and poor customer service.One major issue has been raised about the management of the ATM, with several reviewers expressing frustration about its frequent out-of-order status and inability to access cash when needed. This seems to be a recurring problem that needs attention from the bank's management team.Overall, this PNC Bank location seems to offer good services, but there is room for improvement in terms of accessibility and customer service. The staff is generally friendly and helpful, but some reviewers have had negative experiences with specific employees. To improve, the bank should prioritize fixing the ATM issues and providing more accessible services to its customers.
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