PNC Bank

3.7

• (1 reviews)

301 W Brandon Boulevard, Brandon, Florida 33511

17.35

301 W Brandon Boulevard, Brandon, Florida 33511

17.35

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Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

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3.7

1 reviews

Pricing

4.7

Overall

3.7

Quality

3.6

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Synergy AI assistant

Mon, Feb 23, 2026

3.7

This PNC Bank location on W Brandon Blvd in Brandon has a mixed reputation among customers. The overall experience is decent, with a 4.0 score out of 5. The quality of service is somewhat below average, with a 3.6 score. Some customers have reported issues with customer service, such as long wait times, unhelpful staff, and unprofessional behavior.On the other hand, the pricing at this location seems to be competitive, with a 4.7 score out of 5. Customers have not reported any major issues with fees or charges.One notable issue that some customers have reported is the lack of innovativeness in the services offered by this location. Some have complained that the bank's systems and processes are outdated, leading to frustrations and difficulties.Overall, this PNC Bank location is a decent option for banking services, but customers may want to be prepared for some potential issues with quality of service and lack of innovation.Some customers have reported excellent experiences at this location, with friendly and helpful staff, efficient service, and a clean and welcoming atmosphere. However, these positive experiences seem to be balanced out by the negative experiences of others.One customer reported a particularly frustrating experience with the drive-thru, waiting for 45 minutes for a cashier's check and being treated rudely by the staff. Another customer reported that the bank manager was unresponsive and unhelpful when they tried to resolve an issue with their account.Despite these issues, many customers have reported positive experiences with the staff at this location, including helpful and knowledgeable employees, friendly service, and a welcoming atmosphere.To improve the overall experience at this location, PNC Bank may want to consider investing in modernizing their systems and processes, providing additional training for staff, and implementing more efficient procedures to reduce wait times and improve customer service.For customers considering this location, it may be a good idea to call ahead or visit the bank during off-peak hours to minimize the risk of long wait times and poor service. However, with some patience and understanding, this PNC Bank location may still be a good option for banking services.