Tampa Bay
PMI Tampa
11.67
11.67
Overview
Association Management at its best. Let PMI Tampa's experienced HOA managers care for your community.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Overall
Quality
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It seems that this location has some serious issues with customer service and professionalism. Many reviewers have reported being hung up on or ignored by staff, which is unacceptable. There are also numerous complaints about the company's accounting and billing practices, with some reviewers claiming they were charged for things they didn't receive or were billed incorrectly.On the positive side, there are a few reviewers who have had good experiences with certain staff members, particularly Gigi, who is described as professional, responsive, and knowledgeable. However, these positive reviews are largely outweighed by the numerous negative comments.It's also worth noting that the company seems to have some communication issues, with reviewers reporting difficulty reaching staff by phone or email. This lack of transparency and responsiveness can be frustrating for customers and may lead to further negative reviews.One major issue that stands out is the company's failure to respond to concerns and complaints in a timely and professional manner. Many reviewers have reported feeling ignored or dismissed by staff, which can be damaging to customer relationships.Overall, while there may be some redeeming qualities to this location, the negative reviews and complaints are too numerous to ignore. It's clear that this company has some serious issues to address in order to improve customer satisfaction and overall quality.
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