This business seems to have a well-organized operation, providing concrete pumping services in Sarasota. The company's location is easily accessible, with a wheelchair-friendly parking lot. However, the issue with customer service is a notable concern, as one client experienced rude treatment from the owner.
The business has received generally positive reviews, with most clients praising their professionalism, punctuality, and quality of work. One client even mentioned being given a "cool hat" as a token of appreciation.
The owner seems to be responsive to customer feedback, apologizing for mistakes and expressing a willingness to learn and improve. However, this effort to address issues may not be enough to mitigate the negative experience of a single client.
Despite the issue with customer service, the business appears to have a strong reputation, with a high overall rating from third-party sources. Clients have praised the company's cleanliness, professionalism, and value for money. The owner's willingness to engage with customers and address their concerns is also commendable.
Overall, this business seems to be a reliable option for concrete pumping services in Sarasota, but the issue with customer service should not be taken lightly.