Platinum Roofing & Exteriors seems to be a reliable and professional roofing company that provides high-quality services to its clients. The business has a strong reputation, with a 5-star rating from third-party reviews and a high overall rating of 4.9. The team is led by Chris, the owner, who is knowledgeable, polite, and helpful in managing the roofing process.The quality of work is consistently high, with clients praising the attention to detail, professionalism, and timeliness of the team. The roofs installed by Platinum Roofing & Exteriors are of excellent quality, and the company is known for its commitment to using high-quality materials.The pricing is reasonable, with clients feeling that they got a good value for their money. While some clients have mentioned that there were additional costs for unexpected repairs, the company is transparent about these costs and works with clients to find solutions.One issue that stands out is that some clients have mentioned that the communication process could be improved. While Chris and the team are responsive and communicative, some clients have felt that there were delays in receiving updates or that they were not fully informed about the progress of the job.Overall, Platinum Roofing & Exteriors seems to be a reputable and reliable company that provides high-quality roofing services to its clients. While there may be some areas for improvement in terms of communication, the company's strong reputation and commitment to quality make it a good choice for those in need of roofing services.It is worth noting that the company's working hours are typical business hours, from 8 am to 6 pm, Monday to Friday, and 9 am to 12 pm on Saturdays. The company is also wheelchair accessible, with a parking lot that accommodates visitors with disabilities.