Tampa Bay
Plant City Family Care - Suncoast Community Health Centers
27.30
27.30
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Free parking lot
Appointments recommended
Offers free or low-cost care based on individual circumstances
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Overall
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The location of Suncoast Community Health Centers at Building 801, E Baker St Street, Plant City City has its share of strengths and weaknesses. The overall experience is decent, with an average score of 3.1 out of 5. The quality of care is also average, with a score of 2.8, which may be attributed to some inconsistent experiences with the staff and service. However, the pricing is reasonable, with a score of 4.2.The main issue with this location is the lack of innovativeness, which is reflected in the lack of unique services and inefficient workflow. Some patients have complained about long wait times, unprofessional staff, and poor communication. The dental department seems to be the most affected, with some patients experiencing delayed appointments and unresponsive staff.On the other hand, some patients have praised the location for its clean facilities, friendly staff, and convenient services. The pharmacy is particularly appreciated for its fast and friendly service. However, there are some concerns about the accuracy of medical records and the lack of transparency in billing.It is essential for the management to address these issues and work on improving the overall experience for patients. This could include investing in technology to streamline workflow, providing additional training to staff, and implementing more efficient communication systems. By doing so, Suncoast Community Health Centers can improve its reputation and provide better care to its patients.Some positive comments about the location include:* Friendly and professional staff* Clean and modern facilities* Convenient services, including pharmacy and optometry* Efficient and friendly pharmacy staff* Convenient parking and entranceNegative comments about the location include:* Long wait times and delayed appointments* Unprofessional and unresponsive staff* Poor communication and unclear billing practices* Inconsistent experiences with different staff members* Lack of innovativeness and unique servicesOverall, while Suncoast Community Health Centers has its strengths, it needs to address its weaknesses to provide better care to its patients. With some improvements, it can become a more reliable and trustworthy healthcare provider.
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