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Planned Pethood
27.78
27.78
Overview
Meet our Planned Pethood veterinary team in Lake Panasoffkee, FL! We can’t wait to see you and your pet.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
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Overall
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The location has a good reputation with a 4.3 rating from third-party sources. However, the clients' feedback reveals both positive and negative experiences. Some clients praise the friendly and caring staff, affordable prices, and excellent service, while others express dissatisfaction with the quality of care, wait times, and customer service. One client reported a particularly disturbing experience where their pet was euthanized due to alleged negligence. Another client felt misled and taken advantage of during a time of need. Several clients have mentioned long wait times, rudeness from staff, and a lack of empathy. Some clients have also expressed concerns about the quality of care, with one client stating that their pet was not treated properly and another reporting that their pet died due to alleged negligence. However, many clients have praised the staff's professionalism, kindness, and compassion. The location has a wheelchair-accessible entrance, parking lot, and restroom, which is a positive aspect. However, the issue of wait times and customer service needs to be addressed to improve the overall experience.
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