The company, Planet Stone Marble & Granite, has a solid reputation for providing high-quality services. Their overall score of 4.9 indicates a consistently excellent experience for customers. The quality of their products and workmanship is equally impressive, with a score of 4.9. Their pricing, while not the lowest, seems to be fair, earning a score of 4.9. However, their innovativeness, while notable, scores 4.8, suggesting that they could potentially explore new ideas and technologies to stay ahead in the market. Despite this, customers consistently praise the company's staff, particularly Gina, Heather, and Cassondra, for their professionalism, knowledge, and helpfulness. The installation team, including Hector, Jeff, John, and Bowin, are also commended for their expertise and courtesy. With a strong emphasis on customer satisfaction and a commitment to quality, Planet Stone Marble & Granite is a reliable choice for anyone seeking to upgrade their countertops or other stone features.The main issue that stands out is the occasional color variation in the stone slabs, which can require reordering and delay the project. However, the company has a reputation for being responsive and communicative, working closely with customers to ensure their needs are met. Overall, Planet Stone Marble & Granite is a well-established and reputable business that offers a wide range of services, from showroom selection to installation, and has a team of professionals dedicated to delivering excellent results.