This Planet Fitness gym location has generally positive reviews from customers. The staff is described as friendly, welcoming, and helpful. Many reviewers praise the cleanliness of the gym, with one reviewer commenting that it's "super clean" and another saying it's "cleanest Planet Fitness I've ever been to." The equipment is also well-maintained, with one reviewer mentioning that the machines are always clean and in good working order. However, there are some negative reviews, including one reviewer who had a poor experience with the manager, Mike, and another who found the gym to be overcrowded.
Some reviewers have also mentioned that the gym could improve in certain areas. For example, one reviewer suggested that the gym needs to update its equipment, particularly the treadmills and elliptical machines. Another reviewer mentioned that the parking lot is a "nightmare" due to the adjacent supermarket.
Overall, the gym seems to be a good option for those looking for a welcoming and clean environment to work out. However, it may not be the best choice for those who are looking for a lot of variety in their equipment or a more convenient location.
One major issue that stands out is the customer service. A few reviewers mentioned that the staff was unhelpful, rude, or unprofessional, which is a major red flag. It's essential to ensure that the staff is friendly, welcoming, and willing to help members with any questions or concerns they may have.
It's also worth noting that some reviewers mentioned that the gym could be cleaner, with one reviewer saying that the bathrooms were not well-maintained. However, this issue seems to be relatively minor compared to the other concerns raised by reviewers.
Overall, this Planet Fitness gym location has a decent reputation, but it's essential to exercise caution and consider the negative reviews before joining.