This pediatrician's office seems to have a good balance of quality care and friendly staff. Parents rave about Dr. Placheril's bedside manner and his ability to make their children feel at ease. The office staff is often praised for being kind, helpful, and responsive to patient needs. However, some reviewers have noted that the office can be slow to respond to concerns or issues, which can be frustrating for parents who need quick answers. On the plus side, the office is open on weekends and has a relatively long operating schedule, making it convenient for parents with busy schedules. One issue that has been raised by a few reviewers is the behavior of the office manager, who has been described as rude and confrontational in some cases. Overall, this office seems like a good choice for parents looking for quality pediatric care, but it's worth being aware of the potential for communication issues with the office staff.