The Pitney Bowes location at Building 5310, Cypress Center Dr Drive, Unit 110, Tampa City seems to have a major issue with customer satisfaction. Many customers have reported terrible experiences with the company's shipping services, including delayed packages, unresponsive customer support, and billing issues. Several customers have mentioned that the company's automated phone system is frustrating and makes it difficult to speak with a real person. There have also been complaints about the company's contract terms, including being locked into long-term leases and being charged exorbitant fees. It's clear that the company's focus on profit over customer service has led to a significant decline in overall satisfaction. Despite some attempts to provide updates on package tracking, the company seems to be lacking in its responsiveness and communication with customers.