Tampa Bay
Pit Lane Express Oil Change (LOCATED ON FIRST FLOOR OF PARKING GARAGE)
4.86
4.86
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
LGBTQ+ friendly
LGBTQ+ friendly
Oil change
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Quality
Pricing
Innovativeness
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Pit Lane Express Oil Change is a hidden gem located in the Citrus Park Mall. They offer convenient oil change services with a twist - while you shop or dine at the mall, they take care of your car's maintenance needs. The staff is friendly, knowledgeable, and efficient, making the experience seamless and stress-free. They take pride in their work and ensure that every car receives top-notch service.One standout aspect of Pit Lane Express is their exceptional pricing. They offer competitive rates without compromising on quality. In fact, many customers have praised their affordable prices as one of the main reasons they choose to return.Another notable feature is their commitment to innovation. By setting up shop in a mall, they've made it possible for customers to multitask while their car is being serviced. This innovative approach has made them a go-to choice for many, especially those with busy schedules.However, it's worth noting that there's been a recent issue with one customer's car, where the oil light came on shortly after the service. The company took responsibility for the mistake, apologized, and offered a complimentary oil change to make it right. Despite this isolated incident, the overall experience for most customers has been exceptional.The location is easily accessible, with wheelchair-friendly entrance, parking lot, and restrooms. They're also LGBTQ+ friendly, making them an inclusive and welcoming destination for all.Overall, Pit Lane Express Oil Change is a reliable and trustworthy option for car maintenance. With their excellent quality, competitive pricing, and innovative approach, they've earned a loyal customer base. While the occasional issue may arise, their commitment to customer satisfaction and making things right is evident in their responses.
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