Pinnacle Home Care is a home health care service that has received mostly positive reviews from clients. The business offers a wide range of services, including physical therapy, occupational therapy, and speech therapy. The clients praise the nurses and therapists for their professionalism, kindness, and patience. Many reviewers have had positive experiences with their assigned nurses and therapists, who have helped them recover from surgeries and improve their overall health. The business seems to have a good reputation in Trinity City, with many clients recommending it to others.One issue that has been mentioned by some clients is the lack of communication and follow-through by the office staff. Some reviewers have reported waiting for long periods of time for calls back and receiving mixed information from different staff members. This has caused frustration and disappointment for some clients, who have had to wait for necessary care and supplies. However, the issue seems to be isolated and the business has responded to these concerns, apologizing and offering to resolve the issues.The business has a 24-hour operation, with staff available to provide care and support at all times. The accessibility of the business is also a plus, with a wheelchair-accessible parking lot and entrance.Overall, Pinnacle Home Care seems to be a reliable and trustworthy business that provides high-quality care and services to its clients. While there have been some issues with communication and follow-through, the business has responded to these concerns and is committed to providing the best possible care to its clients.