Tampa Bay
Pinnacle Home Care
31.56
31.56
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Wheelchair accessible entrance
Wheelchair accessible parking lot
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The business location at Building 5286, Applegate Dr Drive, Spring Hill City has a somewhat mixed reputation. While it has a relatively high rating of 4.0 on third-party platforms, several customer reviews raise concerns about the quality of care provided.One issue that stands out is the inconsistent performance of staff members. Some reviewers have had positive experiences with their physical therapists and nurses, but others have reported incompetence, disorganization, and even unprofessional behavior. This suggests that the company may need to improve its hiring and training processes.Another issue is the lack of communication and follow-through with patients and their families. Some reviewers have reported difficulties in getting in touch with the office staff, including being placed on hold for extended periods of time or receiving unhelpful responses.Despite these issues, the business appears to be committed to providing quality care and has a strong track record of delivering excellent services to patients. The company's innovativeness is also notable, as it has developed a robust home health care system that caters to a wide range of patients' needs.However, until the company addresses the issues mentioned above, it is difficult to give a higher rating. Overall, the business location at Building 5286, Applegate Dr Drive, Spring Hill City is a decent option for patients seeking home health care services, but it falls short of excellence due to the inconsistent quality of care and communication issues.
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