Pinnacle is a community association management company based in Sarasota, Florida. They offer comprehensive management services for small to medium-sized homeowners and condominium associations. The company has a wheelchair-accessible parking lot and entrance, and provides onsite services.Although some clients have praised Pinnacle's staff for being responsive and professional, others have reported issues with communication and follow-through. Some clients have waited weeks or even months for responses to their concerns, and have been dissatisfied with the company's handling of problems.On the positive side, Pinnacle's pricing has been praised by several clients, who have noted that the company's fees are reasonable and competitive. Additionally, the company's website and online presence appear to be well-maintained and easy to navigate.However, there are some significant concerns about Pinnacle's innovativeness and ability to adapt to changing circumstances. Some clients have reported that the company is slow to implement new technologies or processes, and that they can be inflexible when it comes to finding solutions to complex problems.Overall, while Pinnacle has some strengths in terms of pricing and responsiveness, the company's lack of innovativeness and issues with communication are major concerns.