This location provides excellent services for auto glass repair and replacement. Customers praise the quality of work, with many noting that their windshields were installed professionally and efficiently. The team at Pinnacle Auto Glass is known for being friendly, knowledgeable, and courteous, making the experience as smooth as possible for customers. The staff goes above and beyond to ensure customer satisfaction, and many customers have reported positive experiences with their representatives, particularly Lynn. The location has a wheelchair-accessible entrance and parking lot, making it easily accessible for people with disabilities.However, one customer reported a negative experience with their windshield installation, citing issues with a black grease or glue that damaged their front seat and air conditioning system. Despite the positive reviews, this location's quality of service may not be consistent for all customers.The pricing at this location is competitive, with many customers noting that the services were covered by insurance or provided at no cost. The location accepts credit cards as a form of payment, making it convenient for customers to make payments.The team at Pinnacle Auto Glass stays up-to-date with the latest innovations in the industry, providing customers with the most advanced solutions for their auto glass needs. However, there is room for improvement in terms of innovativeness, as some customers have reported that the location is not equipped to handle unique or specialty vehicles.