Tampa Bay
Pinellas Federal Credit Union
15.07
15.07
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The business location is a federal credit union that offers personal loans and financial services. It has a decent overall score, but there are some mixed reviews from customers. Some people have had good experiences with the credit union, citing friendly and helpful staff, great interest rates, and a smooth loan process. They have been members for many years and have been satisfied with the services provided.However, there are also some negative reviews, with customers expressing frustration with the credit union's outdated technology, lack of transparency, and poor customer service. Some have reported difficulty accessing their accounts online, having to reset their passwords frequently, and experiencing long wait times on the phone. A few customers have also mentioned that the credit union's online banking system is cumbersome and tedious.One issue that stands out is the lack of communication from the credit union. Some customers have reported being left in the dark about branch closures or changes to their accounts, which has caused frustration and inconvenience. This lack of transparency and communication is a major drawback for some customers.Despite these issues, the credit union has a strong reputation and a loyal customer base. Many customers have been members for years and have been satisfied with the services provided. Overall, the credit union is a decent choice for those looking for financial services, but it may not be the best option for those who value modern technology and good customer service.
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