Pinellas County Veterans Services

4.0

• (1 reviews)

2189 Cleveland Street, suite 263, Clearwater, Florida 33765

11.49

2189 Cleveland Street, suite 263, Clearwater, Florida 33765

11.49

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

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4.0

1 reviews

Quality

3.6

Overall

4.0

Pricing

5.0

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Synergy AI assistant

Mon, Feb 23, 2026

4.0

This business location has its pros and cons. Overall, it seems to be a good place for veterans and community members, but some areas need improvement. The accessibility features, such as wheelchair accessible parking lot and entrance, are a plus. The business is open on Fridays from 8:00 to 5:00 PM, but it is closed on other days. This may be inconvenient for those who need assistance outside of those hours.Some clients have reported receiving excellent service, particularly from Mike Swonger and Jeremy Bayless. They have been knowledgeable and professional, helping clients get the benefits they deserve. However, others have had a different experience, reporting that staff were unhelpful, unprofessional, and even argued with them. It is clear that not all employees are created equal.One major issue stands out - the lack of consistent communication and knowledge among staff. Some clients reported that they were given incorrect information or that staff failed to return their calls. This can be frustrating and disappointing, especially for those who are already going through a challenging time.Despite the issues, many clients have been satisfied with the services they received. They have reported receiving good results, being directed to get help, and even having their benefits expedited. However, it is essential to be aware of the potential for inconsistent service and communication.To improve, the business could focus on providing more consistent training and support to its staff, ensuring that they have the knowledge and skills needed to provide excellent service. Additionally, implementing better communication channels and ensuring that clients receive accurate information would be a significant step forward.