The review is based on the provided data about the location of Pinellas County Building and Development Review Services. Overall, the experience is somewhat positive, but with some major concerns.The location is easy to access, with wheelchair-accessible restrooms, parking, and entrance. However, the phone service seems to be a major issue, with multiple reviews complaining about being unable to get through to a live person or being hung up on. The website and online system are also reportedly glitchy and difficult to use.There have been instances of rude and unhelpful staff members, which is concerning. On the other hand, some staff members, such as Jeff Bewes, have been praised for their professionalism and helpfulness.The prices seem reasonable, with an overall score of 4.2. However, the long wait times and difficulties in getting permits can be frustrating and time-consuming.Innovativeness is not scored, likely due to the lack of information.The experience with Pinellas County Building and Development Review Services is mixed, with some good and some bad experiences. While some staff members are helpful and professional, others are not. The online system and phone service need improvement. Despite the issues, some people have had good experiences, but overall, the location could benefit from better customer service and more streamlined processes. One major issue that stands out is the need for improvement in customer service, particularly with phone and online interactions. Several reviewers have complained about being hung up on, not being able to get through to a live person, or being treated rudely. This is a major concern and needs to be addressed.