The overall experience at Pinch A Penny in Kissimmee is satisfactory. The store provides a wide range of products for swimming pools and spas, including chemicals, toys, and equipment. The staff is generally friendly and helpful, with many customers praising their knowledge and professionalism. The store's hours of operation are convenient, and they offer various services such as onsite services and in-store pickup. However, some customers have reported issues with the store's customer service, citing rudeness and unprofessionalism from the owner. Despite this, the store's pricing is competitive, and many customers appreciate the free pool water testing and helpful advice they receive from the staff. Overall, Pinch A Penny in Kissimmee is a decent option for pool owners, but it's essential to be aware of the potential issues with customer service.Note: The only issue mentioned in the review is the customer service, specifically the rudeness and unprofessionalism from the owner.