Tampa Bay
Pinch A Penny Pool Patio Spa
21.13
21.13
Overview
Chain stocking a range of products for swimming pools & spas, including chemicals, toys & equipment.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Quick visit
In-store pickup
In-store shopping
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Overall
Quality
Pricing
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The location of Pinch A Penny at Building 6726, Ridge Rd Road, Port Richey City is generally well-received by customers, with many praising the helpful and knowledgeable staff. The store has a wide selection of products for swimming pools and spas, and the free water testing is a great service that many customers appreciate. The staff is often described as friendly and courteous, with some customers going out of their way to thank them for their excellent service. However, there are a few issues that have been reported, such as one customer's experience with a staff member being rude and unhelpful, and another customer's pool not being cleaned properly despite their subscription service.
One of the main strengths of this location is its wide selection of products, including chemicals, toys, and equipment. The staff is knowledgeable and can often be found answering customers' questions and providing advice on how to maintain their pools. The store also offers a variety of services, including pool cleaning and maintenance, which are often praised by customers.
However, some customers have reported issues with the store's communication and follow-through. One customer reported having to call multiple times to schedule a pool cleaning, and another customer reported not receiving a call back after submitting an online inquiry. Despite these issues, the staff at this location is generally well-trained and customer-focused, with many customers praising their helpfulness and courtesy.
The store's pricing is also a topic of discussion among customers, with some reporting that it is higher than what they would find at other stores. However, the quality of the products and services offered at this location is generally high, which may justify the slightly higher prices.
Overall, the Pinch A Penny location at Building 6726, Ridge Rd Road, Port Richey City is a solid choice for customers looking for a wide selection of pool products and services. While there may be some issues with communication and pricing, the staff is generally helpful and knowledgeable, and the store offers a variety of services that are often praised by customers.
One issue that stands out is the problem with inconsistent communication and follow-through, which has been reported by multiple customers. This issue is particularly concerning given the importance of pool maintenance and the potential consequences of neglecting it. The store should strive to improve its communication and follow-through to ensure that customers receive the service they need in a timely and efficient manner.
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