The overall experience at Pinch A Penny is average, with a score of 4.2. The quality of service and products is also average, with a score of 4.1. However, the pricing is considered to be excellent, with a score of 5.0. The store seems to be innovative in its approach, with a score of 4.5.
The store is located at Building 11450, Ridge Rd Road, New Port Richey City, and offers a range of products for swimming pools and spas, including chemicals, toys, and equipment. The store has a long history of providing good customer service, with many customers praising the friendly and knowledgeable staff.
However, there are some issues that customers have raised. Some customers have complained about the store's unreliable hours, with one customer reporting that the store was closed at 9am on two separate occasions. Another customer reported that the store was out of stock on several items, including chlorine tablets.
One customer also reported a disappointing experience with the store's new ownership, stating that the store was out of stock on many items and that the employees had to fill chlorine jugs by hand. Another customer reported that the store was trying to rip them off, charging them $1200 for a pool pump that could be bought elsewhere for $300.
Overall, the store has a mixed reputation, with some customers praising its excellent customer service and others complaining about its reliability and pricing. However, the store's innovativeness and range of products are definite positives.