Tampa Bay
Pinch A Penny Pool Patio Spa
63.88
63.88
Overview
Chain stocking a range of products for swimming pools & spas, including chemicals, toys & equipment.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Quick visit
In-store pickup
In-store shopping
Photos & videos
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Overall
Quality
Pricing
Innovativeness
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The Pinch A Penny in Beverly Hills seems to have mixed reviews from customers. The store's quality of service is average, with some customers praising the knowledgeable and helpful staff, while others have had negative experiences. The pricing is generally good, with customers appreciating the competitive prices for pool supplies and services. However, there are some issues with customer service, with a few customers reporting poor communication and unprofessional behavior from staff. The store's innovativeness is somewhat lacking, with some customers expressing frustration with the store's lack of willingness to adapt to new technologies and techniques. Overall, the store seems to be doing okay, but could improve in a few areas.One major issue that stands out is the lack of transparency and honesty from the store's owner, Jim. Several customers have reported being misled or taken advantage of, and some have even threatened to take legal action. This is a major red flag and suggests that the store may not have the customers' best interests at heart.Another issue is the store's poor communication and customer service. Several customers have reported being left on hold for extended periods of time, or having their calls ignored altogether. This can be frustrating and unprofessional, and suggests that the store may not be taking customer complaints seriously.Despite these issues, the store seems to have some loyal customers who appreciate the knowledgeable and helpful staff. The store's selection of pool supplies and services is also generally good, and customers appreciate the competitive prices. However, the store's innovativeness and willingness to adapt to new technologies and techniques seems to be lacking.Overall, the Pinch A Penny in Beverly Hills seems to be a mixed bag. While the store has some loyal customers and a good selection of pool supplies and services, the issues with customer service and transparency are major concerns.
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