This location provides excellent overall service, with an average rating of 4.4 from customers. The quality of service is consistently high, with most customers expressing satisfaction with the work performed by the staff. Pricing is also considered reasonable, with some customers noting that it's comparable to other pool supply stores. The location is also innovating in its approach to customer service, with many customers praising the friendly and knowledgeable staff. However, there is one major issue that stands out: a significant number of customers have reported being overcharged or sold unnecessary chemicals by the staff. For example, one customer noted that they were sold 8 pounds of stabilizer when they only needed 2, and another customer had to return a purchase due to being incorrectly advised on pool maintenance. This is a serious concern, and it's essential for the location to address this issue to maintain customer trust and loyalty.