This Pinch A Penny location has received numerous positive reviews from customers, highlighting their excellent customer service, knowledgeable staff, and helpful attitude. Many customers have praised the store's owners, TJ and his team, for their exceptional service and commitment to providing the best possible care for their pools. The staff is described as friendly, professional, and knowledgeable, with some customers mentioning that they have gone above and beyond to help with various pool issues. The store is also praised for its wide selection of products and competitive pricing.However, there are a few negative reviews that mention issues with communication and scheduling, with some customers reporting difficulty in getting a response or schedule a service appointment. One customer also reported a problem with a repair, but the issue was eventually resolved.Overall, this location appears to have a high level of customer satisfaction, with many customers expressing their appreciation for the store's excellent service and helpful staff. While there are some minor issues with communication and scheduling, the positive reviews far outweigh the negative ones, and it's clear that the store is committed to providing the best possible care for its customers' pools.The only issue that was reported multiple times was related to communication and scheduling, which might indicate a need for improvement in these areas.