Tampa Bay
Pinch A Penny Pool Patio Spa
2.09
2.09
Overview
Chain stocking a range of products for swimming pools & spas, including chemicals, toys & equipment.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Quick visit
In-store pickup
In-store shopping
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Innovativeness
Quality
Pricing
Overall
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This business location seems to have a mix of positive and negative experiences. The overall rating is somewhat average, but some aspects stand out as strong points. The staff is often praised for being friendly and helpful, with some customers noting that they are knowledgeable about pool care and willing to go the extra mile to resolve issues. However, there have been some issues with customer service, including a lack of accountability and inconsistent communication.Some customers have reported difficulty getting their pool equipment repaired or replaced, and have had to deal with lengthy delays or unprofessional behavior from staff members. This has led some customers to feel frustrated and ultimately choose to take their business elsewhere.Despite these issues, the business has received praise for its competitive pricing and helpful advice on pool care. Some customers have reported saving money by taking care of their own pool maintenance, thanks to the guidance they received from the staff.A consistent issue that has been raised is the lack of consistency in the level of service provided. Some customers have reported that the business has been helpful and attentive in the past, but has since declined in quality.One major issue is the reliability of the staff and the quality of the work they perform. Some customers have reported that the staff has been inconsistent in their communication and has failed to follow through on commitments.Overall, this business location has the potential to be a valuable resource for pool owners, but it requires improvement in terms of consistency and reliability.The business has made an effort to address customer concerns, but it seems that some issues persist. A fresh approach to customer service and a renewed focus on consistency may be necessary to turn things around.A few customers have mentioned that the business has been helpful in providing advice and guidance on pool care, but this is not consistent across all customers.The business seems to be taking steps to improve its customer service, but more needs to be done to address the concerns that have been raised.Some customers have reported that the business has been more willing to listen to their concerns and work with them to resolve issues in recent years.It's worth noting that some customers have been satisfied with the business's competitive pricing and helpful advice on pool care.It's also worth noting that the business has a good reputation for being knowledgeable about pool care and willing to go the extra mile to resolve issues.However, there have been some issues with customer service, including a lack of accountability and inconsistent communication.In terms of innovativeness, the business has been praised for its competitive pricing and helpful advice on pool care. However, there is room for improvement in terms of consistency and reliability.Overall, this business location has the potential to be a valuable resource for pool owners, but it requires improvement in terms of consistency and reliability.
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