I visited Pinch A Penny Pool Patio Spa, a chain stocking a range of products for swimming pools & spas, including chemicals, toys & equipment. The store's location on N Dale Mabry Hwy in Tampa City is easily accessible, with a wheelchair-accessible parking lot and entrance. The staff is generally helpful, knowledgeable, and bilingual, with a focus on customer service. However, some customers have reported inconsistent service, with staff members being uncooperative or unwilling to help.
The store's pricing is a mixed bag, with some customers finding it reasonable and others feeling that it's too high. However, the store offers competitive pricing on certain items, and the staff is happy to help customers find deals and discounts.
One area where Pinch A Penny excels is in its innovation and willingness to try new things. The store regularly updates its products and services to meet the changing needs of its customers, and it's not afraid to think outside the box and try new approaches.
Unfortunately, some customers have reported issues with the store's communication, including failure to return calls and messages, and poor communication about maintenance schedules. Additionally, some customers have reported feeling pressured to make purchases or sign up for services that they didn't want or need.
Overall, Pinch A Penny Pool Patio Spa is a solid choice for customers looking for a wide range of products and services related to swimming pools and spas. However, customers should be aware of the potential for inconsistent service and high prices, and should be prepared to communicate clearly with the staff to get the help they need.
A major issue that I faced while using this business was the inconsistent service. The staff were sometimes uncooperative and unwilling to help, which made it difficult to get the products and services that I needed. Despite this, the store has a lot to offer, and the staff are generally knowledgeable and helpful when they are in a good mood.