The scrap yard has been praised by many customers for its friendly and helpful staff. Charlie, a regular customer, noted that the employees are "very nice and fair." Amanda also had a positive experience, stating that the staff is "all real nice people" and the facility is "very clean." The yard's employees have also been recognized for their knowledge and expertise, with Greg being called "extremely knowledgeable" and Wayne being praised for his help. The customers have also been impressed with the yard's ability to pay competitive prices for scrap. Robert, a frequent visitor, stated that the prices are "competitive" and that the yard has always paid more per pound than other yards in the area. On the other hand, some customers have expressed dissatisfaction with the yard's policies and practices. A customer who claimed to be a regular vendor of the yard reported that they were dropped by the yard without explanation, despite offering to pay more. Another customer, Giuseppe, expressed frustration with the yard's handling of catalytic converters, stating that they only offered $5 per converter, which he felt was a low price. Some customers have also complained about the yard's lack of organization and safety precautions. A customer reported that the yard was "packed and very unorganized" and that they had to drive on a scale and haul their own scrap to the drop site. Another customer expressed concern about the yard's handling of hazardous materials, stating that they loaded dry van with aluminum shavings that sank into the floor and ruined the trailer's wooden floors. The yard's safety record has also been called into question, with a customer reporting that a worker caused a dent in their tailgate while unloading a stove. Overall, the scrap yard has received mixed reviews from customers, with some praising its friendly staff and competitive prices while others have expressed dissatisfaction with its policies and practices.