The business location is part of Physician Partners of America - Pain Relief Group, a medical service that specializes in pain management and pain control. The location is wheelchair accessible, with a parking lot, entrance, and restroom accommodating individuals with mobility issues. The staff is courteous, friendly, and professional, often going above and beyond to ensure patient comfort and satisfaction.Many patients have expressed their appreciation for the doctors, nurse practitioners, and staff members who are knowledgeable, attentive, and genuinely caring. Some have praised Dr. Orbegozo's expertise and compassion, citing him as a top-notch surgeon who takes the time to listen and explain treatment options. Others have praised the office staff for being efficient, organized, and accommodating.However, a few patients have reported issues with the billing and reception departments, citing difficulties in reaching someone on the phone and miscommunication regarding copays and bills. One patient even reported finding roaches in the office, which was a significant concern.Despite these issues, the overall experience at this location appears to be very positive. Patients often praise the staff for being kind, understanding, and willing to help with any questions or concerns. The office is clean, and the atmosphere is welcoming.