Tampa Bay
Physician Care Centers - Haines City
57.50
57.50
Overview
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Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Restroom
Appointments recommended
Appointment required
On-site parking
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Innovativeness
Overall
Quality
Pricing
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The overall experience at PCC of Haines City is average, with a score of 3.8 out of 5. The quality of care provided by the doctors and staff is also average, with a score of 3.5. However, the pricing is considered to be good, with a score of 4.5. The innovativeness of the medical center is above average, with a score of 4.2.The medical center has received praise for its friendly and welcoming staff, who are described as "great girls" and "very nice." The doctors, particularly Dr. Lopez, are commended for their bedside manner and ability to listen to patients' concerns. Some patients have reported feeling rushed during appointments, but overall, the quality of care is seen as good.However, there are some negative reviews that suggest the medical center has some issues with communication and organization. Some patients have reported waiting for long periods of time to be seen, and others have had difficulty getting referrals or follow-up appointments. There is also one review that suggests the medical center has poor communication with patients, with one reviewer stating that they were "turned away" by the office staff without warning.The medical center also seems to have some issues with staff turnover, with several reviewers mentioning that Dr. Lopez is no longer at the practice. This has led to some confusion and frustration among patients, who are left wondering what happened to their doctor.Overall, PCC of Haines City is a decent medical center with some strengths and weaknesses. While the quality of care is generally good, the medical center could improve its communication and organization to better serve its patients.Some reviewers have also reported issues with scheduling and appointments, with some feeling that the medical center is not very organized. Additionally, there are some concerns about the medical center's communication with patients, with some feeling that they are not informed about their appointments or test results.Despite these issues, the medical center has a generally positive reputation, with many reviewers praising the friendly and welcoming staff. However, to provide the best possible care to its patients, the medical center should work on improving its communication and organization.One reviewer mentioned that the medical center has a "very unprofessional" staff, which is a significant concern. Additionally, there are some concerns about the medical center's billing practices, with one reviewer stating that they received a large bill for services that they did not receive.Overall, while PCC of Haines City has some strengths, it also has some significant weaknesses that need to be addressed in order to provide the best possible care to its patients.
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