This location has its strengths and weaknesses. On the positive side, it offers a wide range of quality jewelry options, including repair services, which is a big plus for customers who need to fix or maintain their existing pieces. The staff is also accommodating and friendly, as evidenced by the positive reviews from long-time customers. Additionally, the business is small and family-owned, which can be a nice touch for those looking for a personalized experience.However, there have been some issues with customer service in the past, with some reviewers describing the staff as unprofessional and rude. It's worth noting that these complaints seem to be isolated and not representative of the overall experience.The business is also LGBTQ+ friendly, which is a big plus for customers in the area. The wheelchair-accessible parking lot and entrance are also great features for customers with mobility issues.One potential issue to be aware of is that the business seems to have a limited availability of certain types of jewelry or services, as evidenced by the reviewer who was unable to find what they were looking for. Additionally, some reviewers have expressed concern about the business's sales tactics, which they found to be aggressive or dishonest.Overall, this location is a solid choice for customers looking for a wide range of jewelry options and a personalized experience. However, customers should be aware of the potential issues with customer service and sales tactics, and should approach with caution.