Tampa Bay
Phones and Loan
17.58
17.58
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The store has a mix of good and bad experiences. Some customers have reported good customer service and fair prices. For example, one customer praised the manager for being very nice and helping them find a used phone that looked brand new. Another customer was satisfied with the financing options and the activation process. On the other hand, there have been complaints about rude customer service and dishonest business practices. One customer reported being charged an extra $25 for a replacement light, while another customer claimed that the owner sold them a broken phone and then refused to exchange it. The store's policy on returns and exchanges has also been called into question. The overall rating is 3.3, which suggests that the store has some issues that need to be addressed. It's worth noting that the owner has responded to some of the negative reviews, but his responses have been defensive and dismissive in some cases.
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