This medical service location has a decent overall score, which is influenced by its quality score, which could be improved. While the pricing score is high, indicating that the costs are reasonable, the innovativeness score is slightly lower, suggesting that the services offered might not be cutting-edge or particularly innovative. The location's accessibility and amenities, such as wheelchair-accessible restrooms and parking, are notable features.The business appears to have a reputation for being skilled in performing complex surgeries, such as spinal fusions, and some patients have reported excellent outcomes, including significant pain relief and improved mobility. However, there are some negative reviews that highlight issues with communication, long wait times, and a perceived lack of bedside manner.One patient's experience stands out, as they reported a successful outcome with Dr. Henkin, but also noted that they had to wait a long time to see him and were initially told that their insurance wouldn't cover the treatment. This highlights the importance of clear communication and transparency in medical services.It's also worth noting that some patients have reported issues with the business's office staff, including long wait times and unprofessional behavior. While these issues are not necessarily a reflection on the quality of care provided, they can still be a significant source of frustration for patients.Overall, this medical service location appears to be a reputable option for patients seeking neurosurgical care, but may benefit from improving its communication and customer service skills to better meet the needs of its patients.