The business has an excellent reputation with a high overall rating. The staff is professional, friendly, and knowledgeable. Many patients have praised the dermatologists, particularly Dr. Valencia, for their excellent bedside manner, thoroughness, and expertise. The office is well-organized, and appointments are often on time. The staff is also courteous and efficient, making patients feel comfortable and at ease. The business is committed to providing high-quality medical care, and it shows in the excellent reviews from satisfied patients. However, there is one notable issue - the business can do better in communicating with patients, particularly in cases where a patient is not satisfied with their treatment or needs to schedule a follow-up appointment. In one instance, a patient felt rushed during their visit and left without having all their questions answered. In another instance, a patient was unhappy with the lack of communication regarding a cancer diagnosis and felt left hanging. Overall, the business has a strong reputation, but it could improve in a few areas, particularly communication.