The business is located at Building 3071, Michigan Ave Avenue, Kissimmee City, and provides personalized and bilingual primary care for older adults. With over 30 years of experience and 120,000 patients served, the medical group offers a range of services. The business has a good rating, with an overall score of 4.1 out of 5.
Quality is a key aspect of the business, with a score of 4.4 out of 5. This suggests that the medical group provides high-quality care to its patients. However, it is worth noting that there are some mixed reviews about the quality of care, with some patients expressing dissatisfaction with their experiences.
Pricing is also an important consideration, with a score of 4.2 out of 5. This suggests that the business offers competitive pricing for its services. However, some patients have mentioned that the cost of services is a barrier to accessing care.
Innovativeness is also a notable aspect of the business, with a score of 4.4 out of 5. This suggests that the medical group is innovative and forward-thinking in its approach to care.
One issue that stands out is the problem with phone calls not being answered during business hours. Several patients have reported trying to call the business multiple times without getting a response. This is a concern, as patients may be in urgent need of care and may not be able to get in touch with the business when they need it.
Despite this issue, the medical group has many strengths, including its experienced staff and high-quality care. Patients have reported feeling cared for and supported by the staff, and have praised the business for its professionalism and attention to detail.
Overall, the medical group appears to be a reputable and trustworthy business, but there are some areas for improvement, particularly with regards to phone communication.