Tampa Bay
PetSmart Grooming
15.23
15.23
Overview
Offshoot of the pet store chain focused on grooming services, including nail & ear care.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
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This pet grooming location is a part of the well-known PetSmart chain. The facility is located on Little Road in Trinity City, with a wheelchair-accessible parking lot and entrance. The working hours vary, but it's generally open from 7 am to 9 pm, Monday through Saturday, and 8 am to 8 pm on Sundays.One of the major issues here is customer service. Some reviewers mentioned having trouble making appointments or being met with unprofessional staff. It's reported that appointments can sometimes be handled carelessly, leading to inconvenience for pet owners.However, not all experiences have been negative. Many reviewers praised the staff for being friendly and helpful, especially when it comes to nail trims. Additionally, some appreciated the variety of products available in the store.Unfortunately, the location seems to be frequently understaffed, which can cause delays and lead to dissatisfaction. Furthermore, some pet owners were unhappy with the prices, which they found to be too high.Despite these issues, there are still some redeeming qualities to this pet grooming location. The staff's ability to handle pets with care and the availability of various products are definite positives. Nevertheless, it's essential for the management to work on improving customer service and staffing to ensure a better experience for pet owners and their pets.
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