This pet grooming service has a strong overall presence, backed by a high third-party rating. The staff is friendly and skilled, with many clients expressing their satisfaction with the service. Reviews praise the staff's attentiveness to pets' needs, with some mentioning specific groomers who went above and beyond. One issue, however, is the concern about underpaid and overworked groomers, which affects the appointment schedule and overall experience. Despite this, the service is generally reliable and professional, with many clients recommending it to others. While some reviewers appreciate the variety of services and knowledgeable staff, others find the process to be sometimes lengthy. The business offers a range of payment options, including NFC mobile payments, debit cards, and credit cards, and is wheelchair accessible. Its working hours are varied, but most days are open until 8 or 9 pm, making it convenient for many pet owners. The business is well-established, with a clear brand identity as part of the PetSmart chain.