The staff at this pet grooming location is very helpful and caring, as evident from the numerous glowing reviews. Many customers praise the personalized treatment their pets receive during visits. The store is well-stocked with a variety of pet supplies, but some customers have suggested that they could use more dog-related items.The store's working hours are relatively flexible, but it's worth noting that it's closed on Thursdays. The location is wheelchair accessible, which is a welcome feature for customers with mobility issues.There have been some issues with communication and following customer instructions, as one customer felt that their pet's grooming needs were not met. Additionally, there have been concerns about overpriced add-ons and upselling. However, these seem to be isolated incidents, and the majority of customers have had positive experiences.The store's use of NFC mobile payments and debit/credit cards makes it convenient for customers to pay for services. The store's co-branding with PetSmart Grooming suggests a strong commitment to quality services.Overall, this pet grooming location seems to offer high-quality services, although there is room for improvement in terms of communication and customer satisfaction.