This pet grooming service, located in Wesley Chapel City, has its strengths and weaknesses. One of the standout aspects is the friendly and helpful staff, as seen in the positive reviews where customers praise the employees for guiding them through the process and providing good advice. For instance, Sam was described as incredibly helpful in guiding a family in preparing for their first hamster.However, there are also some concerning issues. Some customers have reported receiving subpar services, such as receiving scabs and uneven grooming. This is evident in the reviews where customers express their disappointment and frustration with the service they received. For example, one customer reported that their dog was given scabs and was not handled properly.It's worth noting that the service has a wide range of payment options, including NFC mobile payments, debit cards, and credit cards, making it accessible to customers. The location is also wheelchair accessible, both in the parking lot and at the entrance. Additionally, the store offers onsite services, making it convenient for customers.Despite some concerns, the overall experience seems to be decent, with customers praising the staff and expressing appreciation for the services provided. However, there is a noticeable drop in quality when it comes to the grooming services, leading to a mediocre overall rating.The working hours are also worth mentioning. The store is open from Monday to Saturday, but with some variations in the hours, with the earliest start time being 7 am and the latest end time being 8 pm.